They say that you shouldn’t walk into a bar and ask someone to marry you! You first give a smile across the room, and then you say hi, maybe buy them a drink. A first date follows, a second date ... you get the idea. 

We take the same approach by giving people multiple opportunities to “get to know us” before committing to working with us.

Read on to see what that looks like.


 
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 how we work

Step 1 - Stalk us online

This is the “smile across the room stage” … aka checking us out from a distance. You can do this by having a look through our website (as you are doing right now), or scrolling through our socials.

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Step 2 - Hit up “Charlie”

If you are picking up what we are putting down, then you can request a report from our site detective robot “Charlie”. Think of this like the “buying a drink” stage … you’re putting the feelers out to see if we could be a good fit, without making any commitments. Check out the our robot tab for more info on “Charlie”. 

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Step 3 - Get us to review your idea/plans

Next comes the concept review stage, aka the “first date” stage.

We are more than happy to take a look and provide feedback on the options (at no cost and with no expectations on what will come next). For example, we can work out whether you need a DA (aka planning application) and, if so, whether things can be tweaked to avoid it altogether or reduce the type of DA. We also provide feedback on the costs, the timeframes and, most importantly, the chances of success for the options.

If it all starts to feel like information overload, or if the site is non-standard and needs more formal research, we can quote on a formal review or a site meeting … so that we can run through things in more detail or in person.  

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Step 4 - Request a quote

From there, if a DA or other approval. is on the cards, we can provide a quote for consideration.

This is kind of like the “will you be my boyfie/girlie?” stage, where you signal that you like where things are heading.

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Step 5 - Charge into the application

This is the “moving in together stage. If you (or your client) are happy to go ahead, accept the quote … then we work our magic and the DA process begins.

Check out this document to learn more about what happens from there.